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How can I pay for my products?

You can pay by Debit Card, Credit Card, Cheque, OR Postal Order.

Can I pay by Credit Card?

Yes you can, we accept Visa, Mastercard, Maestro, Solo, JCB, Visa Purchasing and Visa Electron Credit and Debit Cards. Our payment processing has been approved by Secure hosting and HSBC Merchant Services.

We do not store or have access to your credit card details. All transactions are processed using UPG (Universal Payment Gateway), the UK's leading CC payment gateway and passed directly to HSBC Merchant Services.

Your credit/debit card will only be debited once your order has been despatched.

If your order consists of more than one product with different delivery times your credit/debit card will be debited for the full order amount when the whole order is despatched.

If I pay by cheque will I have to wait for the cheque to clear before you send my product?

Yes, unfortunately we can not send goods before the cheque has cleared, therefore please allow up to 7 working days for your order to be despatched. Send the product reference numbers with a cheque payable to "Toughwear at Citaglen " (or just "Citaglen") at the following address:

Toughwear at Citaglen
Citaglen Signs Ltd
43 Lancaster Rd
Bowerhill,
Melksham,
Wilts SN12 6SS

If I pay by Postal Order when will my product be sent?

Your order will be processed as soon as the postal order is received and you should be within our delivery times as specified in DELIVERY & PACKAGING. Click here to view

If we can clarify any of the above point then please contact us directly at local rall rate on 0845 869 5246 (Mon-Friday 9am - 6pm) or e-mail us at toughwear@citaglen.com we will be pleased to be of assistance